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Customer Challenges

  • Challenges across claims and reconciliation areas
  • High Volume, Low Value, Error Prone and High Risk Exposure Tasks
  • To improve accuracy to process field values in multiple formats

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Our Solution

  • Bots were implemented and automated tasks related to claimant screening, financial reconciliation, competency management, cedent claims, expense clearing, document triaging and claims creation and update.

Key Benefits to Customer

  • Increased and Repeatable Accuracy
  • Error Elimination
  • Substantial Reduction of Wrongful Claims
  • 40-50% Throughput Increase
  • 49+ Saved FTEs

 

Implementation Time – 9 Weeks

About The Author

Jag Bethi is the SVP Solutions at ComTec, a 21 year old IT solutions and services company. He works with CIOs, CAOs and CFOs in optimizing and modernizing their IT (applications/infrastructure) portfolios. He has over 24 years of experience in all aspects of IT and has worked in multiple capacities such as Programmer, Management Consultant, Project Manager, Program Manager, Projects Portfolio Manager, Director of Projects and VP of Services. He can be contacted for any IT Consulting engagements.

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